Email Commands

Stay in Charge of Ticket Workflows with Email Commands

 Create, edit, or close tickets on the move with predefined email commands. All you have to do is send an email with the appropriate commands the changes will be automatically completed.


- Parse Your Email Tickets with Email Commands. Simplify Ticket Management.

  • Define delimiters to parse emails and execute preconfigured actions.
  • Parse specific emails based on their subject lines.
  • Create, edit, close, pick up, or assign requests using the appropriate operation strings.
  • Parse multiple fields like level, mode, priority, urgency, impact, category, status, and group by defining the commands for each parameter.


Email Parsing

Features and Capabilities of Manage Engine Service Desk Plus System

  • No. 22, Zeytoon Building, Javaheryan St., Sattari Expy, Tehran, Iran
  • +9821 - 449 78 699
  • +9821 - 446 28 335
  • +98 - 930 584 2566
  • Info @ TaksaSystem.com

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