^{IT Knowledge Base}

^{- Quicker Solutions for End Users, Higher Productivity for IT Technicians}

• ^{Create knowledge rich articles to provide solutions, workarounds, and FAQs.}
• ^{Include rich text, images, and attachments to the knowledge base content.}
• ^{Ensure the quality of knowledge base content with a streamlined approval mechanism.}
• ^{Organize knowledge articles under configurable topics to let end users and technicians easily browse and access.}
• ^{Provide advanced keyword search capability and the solutions auto suggest feature to enable end users and technicians to quickly pull out relevant knowledge articles.}