^{IT Project Management}

^{Plan, Execute, Monitor, and Control IT Projects}

Create projects, manage resources, and track progress. Integrate IT projects with requests and changes to fine-tune overall IT service delivery.

^{- Organize IT Projects Better, Right Within Your Service Desk} ^{Centrally manage and control multiple IT projects to ensure consistency.} ^{Manage requirements, plan releases, track progress, collaborate with teams, and measure results.} ^{Create milestones for projects and divide each milestone into smaller tasks.} ^{Identify dependencies and risks and manage resources and costs to stay within the budget.} ^{View associated IT changes and requests to identify IT support issues that cause project delays.} ^{Set roles and provide access permissions to the members involved in a particular project.}
	^{- Track Project Progress, Stay in Control of Schedules and Costs} ^{Track the progress of IT projects from start to finish using a visual timeline.} ^{Showcase the progress of individual tasks, track the utilization of your resources, and identify task relationships.} ^{Monitor the overall progress of the project using color coded Gantt charts.} ^{Use the project dashboards to view the status of multiple IT projects in a single console.} ^{Record effort and streamline billing with time sheets.}
^{- Gain the Right Insight, Steer IT Projects to Success} ^{View detailed history of every activity on the IT project for governance and audit readiness.} ^{Pull reports on the fly to analyze project trends, schedule adherence, and eliminate risks.} ^{Work in tandem with other IT service management (ITSM) processes like request, change, and tasks for data-driven project management.}