Features & Capabilities of ManageEngine ServiceDesk Plus System
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Purchase Order Tracking
Streamline Your Purchases with Simple PO Management
Automate your supplier interactions and IT purchases with full traceability and visibility, maintain master records for various vendors, track purchases from ordering to receipt and invoicing, reduce delays, and cut unnecessary spending.
Configuration Management Database (CMDB)
Maintain a Centralized Repository for All Your Configuration Items
Track and manage all configuration items and map their relationships and dependencies. Visually analyze the impact of changes and outages for informed decision making.
IT Service Catalogs
Streamline IT Service Requests and Redefine Customer Experience
Showcase your available IT services to end users and give a new face to your IT. Create and publish your service catalog with custom service-level agreements (SLAs) and multi-stage approvals.