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+9821 - 44 62 83 35

Features & Capabilities of ManageEngine ServiceDesk Plus System

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Self Service Portal

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^{Self-Service Portal}

^{Empower Your End Users}

^{Facilitate easy request creation, keep end users informed on ticket progress and approvals with automated notifications, and make company-wide announcements of outages.}

Agent Scanning

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(39 votes)

^{Agent Scanning}

^{Account for All Your IT Assets with Easy Discovery and Scanning Techniques}

^{Access systems from the remote network, regardless of location. The agent also helps you connect remotely to take control of a screen in seconds.}

Knowledge Base

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(37 votes)

^{IT Knowledge Base}

^{Respond to and resolve tickets faster}

^{Empower end users to solve repeat incidents with a knowledge base to deflect tickets from your IT help desk. Narrow your search using keywords and topics.}

Project Management

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^{IT Project Management}

^{Plan, Execute, Monitor, and Control IT Projects}

Create projects, manage resources, and track progress. Integrate IT projects with requests and changes to fine-tune overall IT service delivery.

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Features and Capabilities of Manage Engine Service Desk Plus System

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Contract Management

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Problem Management

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Help Desk Notifications

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Multi-Site Support

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IT Asset Inventory Management

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IT Asset Discovery

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Incident Management

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Purchase Order Management

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Change Management

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IT Service Catalogs

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Automatic Ticket Dispatch

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Service Level Agreement

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IT Asset Tracking

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Software Asset Management

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Self Service Portal

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Project Management

No. 22, Zeytoon Building, Javaheryan St., Sattari Expy, Tehran, Iran
+9821 - 449 78 699
+9821 - 446 28 335
+98 - 930 584 2566
Info @ TaksaSystem.com

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