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Features & Capabilities of ManageEngine ServiceDesk Plus System

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Self-Service Portal

Empower Your End Users

Facilitate easy request creation, keep end users informed on ticket progress and approvals with automated notifications, and make company-wide announcements of outages.

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Agent Scanning

Account for All Your IT Assets with Easy Discovery and Scanning Techniques

Access systems from the remote network, regardless of location. The agent also helps you connect remotely to take control of a screen in seconds.

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IT Knowledge Base

Respond to and resolve tickets faster

Empower end users to solve repeat incidents with a knowledge base to deflect tickets from your IT help desk. Narrow your search using keywords and topics.

 

 

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IT Project Management

Plan, Execute, Monitor, and Control IT Projects

Create projects, manage resources, and track progress. Integrate IT projects with requests and changes to fine-tune overall IT service delivery.

Features and Capabilities of Manage Engine Service Desk Plus System

  • No. 22, Zeytoon Building, Javaheryan St., Sattari Expy, Tehran, Iran
  • +9821 - 449 78 699
  • +9821 - 446 28 335
  • +98 - 930 584 2566
  • Info @ TaksaSystem.com

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